Privacy Policy for ITBP Transport
Welcome to ITBP Transport, a subsidiary of Asha Logistics. We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in relation to the services we offer, including the transportation of black metal boxes, household goods, and other items for Indian Forces Personnel.
By accessing or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect different types of information depending on how you use our services. The types of information we may collect include:
- Personal Information: This includes your name, contact details, and identification number (such as your employee ID or service number) as provided when booking transport services or interacting with us.
- Log Data: When you use our services, we may collect certain information automatically, such as your IP address, browser type, device information, and interaction with our website or service.
- Transaction Data: This includes details about the transportation services you request, including the types of goods being transported, destinations, and any other relevant logistics information.
2. How We Use Your Information
The information we collect is used for various purposes, including:
- Service Delivery: To fulfill the transportation services requested by you, such as shipping black metal boxes, household goods, or other personal items.
- Communication: To provide updates regarding your transport services, including scheduling, delivery status, and any issues related to your shipment.
- Customer Support: To respond to inquiries, resolve issues, and provide assistance related to your use of our services.
- Improvement of Services: To analyze trends, improve our services, and enhance the customer experience.
3. Data Sharing and Disclosure
We will not sell, rent, or share your personal information with third parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our services, such as logistics partners or IT support providers. These providers are obligated to keep your information confidential and only use it to perform tasks on our behalf.
- Legal Requirements: We may disclose your personal information if required by law, such as to comply with a subpoena or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
4. Data Security
We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.
5. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
6. Your Rights and Choices
As a customer, you have certain rights regarding your personal information. You can:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to your personal information if it is inaccurate or incomplete.
- Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
- Opt-Out: Opt out of receiving marketing communications or updates from us by following the unsubscribe instructions in our emails or by contacting us directly.
To exercise any of these rights, please contact us at [Insert Contact Information].
7. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance your experience when visiting our website. These technologies allow us to collect information such as browser type, language preferences, and the pages you visit. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that some features of our website may not function properly without cookies.
8. Third-Party Links
Our website or services may contain links to third-party websites. These third-party sites are not operated by us, and we are not responsible for the content or privacy practices of such sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
ITBP Transport
A subsidiary of Asha Logistics
Email: support@itbptransport.in
Phone:+91-7307200048